Last Updated: 03.12.2024
At Global Nexus Trading LLC, we are committed to providing a seamless and reliable shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the shipping of your orders.
1. Shipping Coverage
- We currently only ship within the United States.
- Orders are delivered through major U.S. carriers such as USPS, FedEx, and UPS.
2. Shipping Costs
- A flat shipping fee of $4.95 applies to all orders, regardless of size or weight.
3. Processing Time
- Orders are processed within 5 business days after payment confirmation.
- Processing includes order verification, packaging, and quality checks.
4. Delivery Time
- Once processed, orders are delivered within 3 business days.
- Delivery times may vary depending on your location and the selected shipping carrier.
5. Shipping Address Requirements
- Please ensure the shipping address provided during checkout is complete and accurate.
- We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
6. Shipping Notifications
- Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the status of your shipment.
7. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact our Customer Service team at [email protected] within 7 days of the expected delivery date.
- We will work with the carrier to resolve the issue and may offer a replacement or refund where applicable.
8. Returns and Exchanges
- For information on returns and exchanges, please refer to our Refund and Returns Policy.
Contact Information
For any questions or concerns regarding shipping, please contact us:
Global Nexus Trading LLC
Email: [email protected]
Phone: +1 601 908-5489
Address: 93 Harrison Street, 3rd Floor, Paterson, NJ, 07501, USA